IT, Systems Engineer

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Salary Range

$75,000.00 - $

The Systems Engineer 2 will participate in the implementation, automation, and support of physical and virtual infrastructure systems and solutions for Yale University Library. The Systems Engineer 2 will have responsibility for critical services and storage in a 24/7/365 on‑call production environment. The successful candidate for the Systems Engineer 2 will have demonstrated experience with the following technologies:

• UNIX/Linux operating systems and utilities, tools and applications used to deploy, configure, document, secure, and maintain systems and applications.
• At least two of the following: automated build and deployment, automated configuration management, enterprise monitoring systems, containers, and/or Java application servers.
• Amazon Web Services(AWS) in a production environment.
• Scripting languages, such as Python, Perl, Bash

This position works closely and collaboratively with a wide range of staff in Library IT, stakeholders across the Library, Yale Information Technology Services, as well as with external partners and vendors. The Systems Engineer 2 is a member of the Yale University Library IT department, reporting to the Associate Director of Dev Ops and Infrastructure.

• General understanding of computer architecture, operating systems, and data structures
• General understanding of software engineering best practices
• Developed analytical, critical thinking, research, and problem-solving skills
• Developed interpersonal, written, communication, presentation, and organizational skills
• Familiarity with systems analysis methods and techniques

• Experience with ITIL or similar IT process management frameworks.
• Experience and understanding of development tools - (e.g. git, Jenkins, etc…)
• Experience working with enterprise monitoring solutions (e.g. AWS Cloudwatch, Dynatrace, New Relic, etc..)
• Experience with application and infrastructure automation - (e.g. Terraform, Ansible(Tower, AAP), etc…)

• Assist with the build, configuration, and documentation of IT infrastructure.
• Maintain and support IT infrastructure, ensuring adherence to standards and service level objectives.
• Monitor and troubleshoot IT infrastructure. Analyze and report on performance metrics.
• Implement and support robust and secure IT solutions.
• Serve as a technical liaison; support & collaborate with internal and external stakeholders.
• Contribute to development & implementation of best practices.

Required Education and Experience
Bachelor's Degree and two years of experience or equivalent education and experience.

Skills and Abilities

• General understanding of computer architecture, operating systems, and data structures.
• General understanding of software engineering best practices.
• Developed analytical, critical thinking, research, and problem-solving skills.
• Developed interpersonal, written, communication, presentation, and organizational skills.
• Familiarity with systems analysis methods and techniques.

Job Posting Date

01/14/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

GS-2

Compensation Grade Profile

GS-2h

Time Type

Full time

Duration Type

Staff

Work Model

Location

221 Whitney Ave, New Haven, Connecticut

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit Learn about background checks under the Applicant Support Resources section of Careers on the It’s Your Yale website.

Health Requirements

Certain positions have…