Assistant Manager REST & Compass

Overview

This is an Assistant Manager Position and will oversee both the REST and COMPASS programs.

Scope of Service:
Assists the Program Manager in the coordination, implementation, scheduling, and supervision of responsibilities within the assigned program. Assists the Program Manager to train and supervise direct care staff, interns, and volunteers. Provides comprehensive planning, networking, and active supports for the care and treatment of persons served, including face-to-face hands-on supportive assistance with activities of daily living. Performs other duties as assigned.

Client Care & Program Management

• Supports Cluster Program Manager in the administration of program standards and procedures related to the operation and provision of services.
• Provides face-to-face hands-on supportive assistance enabling clients to maintain living in their apartment/home, including activities of daily living, assisting with personal care, and other activities which promote healthy living.
• Ensures clients are treated with respect and dignity, provided with quality care.
• Coordinates client’s activities providing opportunities for individuals to make choices and decisions.
• Responsible to follow state and Agency guidelines to administer medication and maintain all appropriate trainings as applicable.
• Coordinates and assists with transportation for the clients.
• Works with Cluster Program Manager to ensure interdisciplinary team meets as needed to support client care and to coordinate Individual Plans and Level of Needs Assessments.
• Works within the team to track and report daily data for behavior, goal, teaching, and ADL strategies.
• Assists in monitoring use and maintenance of the agency vehicle(s) assigned to program.
• Conducts supervisory spot checks in conjunction with management.
• Provides appropriate care management supports and maintains charting standards consistent with regulatory and Agency policy.
• Works with staff to promote a clean, safe, and organized work environment for both staff and clients.
• Responsible for data input with designated electronic systems. Completes monthly data submission in accordance with regulatory and Agency policy.
• Maintains working relationships with identified community providers and family members.
• Attends agency sponsored in-services, outside trainings, conferences and meetings to facilitate continued professional growth.
• Supports the management in implementing changes in the program reflecting identified agency priorities and strategic plan.

• Supports Cluster Program Manager with program admissions, planning, and discharge processes.
• Assists with facilitating staff and house/community meetings.
• Assists in monitoring documentation of services and the collection of data.
• Responds to crisis situations and provides appropriate interventions, de-escalation, and debriefing.
• Provides rotating on-call coverage.
• Assist Cluster Program Manager in the recruitment, selection, and hiring of staff.
• Supervises the Recovery Support Specialist (RSS) employees.
• Provides and documents supervision and evaluations, as assigned, consistent with agency policy.
• Provides new staff with program orientation and ongoing professional development and training.
• Addresses concerns with staff or other professionals constructively and in a timely fashion.

• Adheres to policies and practices as outlined in staff handbook and program operations manual.
• Consistently works in a respectful, constructive, and cooperative manner.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication.
• Models culturally competent behavior interacting with clients, providers, and fellow staff.
• Maintains accurate electronic records and case files as assigned and in accordance with programming, contractual, licensing, and accreditation requirements.
• Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities.
• Participates in agency committee work when available or as permitted.
• Completes all trainings as required per program contract and agency policy.
• Maintai…