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Case Manager Marks Walk
Job in
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2026-02-01
Listing for:
Continuum of Care
Full Time
position Listed on 2026-02-01
Job specializations:
-
Healthcare
Mental Health, Community Health
Job Description & How to Apply Below
Case Manager I - FT 40 Hours - Monday - Friday 7a-3p - Marks Walk at Continuum of Care
1st Shift: 40 hours per week, Monday-Friday 7:00 AM – 3:00 PM. Weekend shift differential $22.01 per hour. Working as a 1‑1 Case Manager.
Scope of ServiceProvides services in a team approach, including rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitation of psycho‑education groups, socialization and community integration. Collectively engages in day‑to‑day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned.
Responsibilities- Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
- Enhances clients’ daily living skills by assessing and providing various modalities of teaching and assistance (e.g., modeling, prompting, hands‑on assistance).
- Develops, implements, and monitors person‑centered plans with the client in all aspects of care, up to and including intake and discharge processes.
- Coordinates and assists clients with case‑management needs: referrals, obtaining and maintaining entitlements, money management, accessing treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.
- Assists the client in identifying potential barriers to achieving their aspirations and goals, and links the client to appropriate services to address these obstacles.
- Meets regularly with each client to review progress, mental‑health stability, upcoming appointments and activities.
- Supports clients to learn local transportation while providing transportation to meet client needs.
- Staff may transport clients in personal vehicles in community‑based settings and shared‑living programs.
- Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces, which may require hands‑on assistance.
- Develops and maintains working relationships with families, natural supports, and external providers, and advocates on behalf of clients as necessary.
- Facilitates/co‑facilitates psycho‑educational groups as indicated.
- Completes service entry documentation in accordance with contract and agency requirements.
- Administers breathalyzer tests and urinalysis samples as applicable.
- Conducts rounds within the program, as indicated.
- Attends and participates in staff and All Treater's meetings, rounds, and supervision.
- Bachelor’s degree preferred with a minimum of one (1) year experience. High school diploma considered with two (2) years’ experience, including one (1) year working with Continuum.
- Prior experience working with people with persistent chronic mental illness and/or addiction.
- Valid driver’s license required. Reliable vehicle required in community‑based settings and shared‑living programs. Employee must maintain the minimum required CT State automobile liability insurance on personal vehicle.
- CPR/First Aid certification offered as part of orientation; employee responsible for ongoing certification.
- Proficient reading, writing, and oral skills required, including computer proficiency and familiarity with electronic record keeping.
- Knowledge of the community support system and resources preferred.
- Competitive wages
- 401(k) with company match up to 3.5%
- Medical, dental and vision
- FSA and dependent care accounts
- Company‑sponsored employee assistance program
- Company‑sponsored life, AD&D and LTD
- Colonial supplemental insurance
- Vacation, PTO & sick time for eligible FT 40 & PT (2039 hour)
- Connecticut paid sick time for all employees up to 40 hours a year
- 12 company holidays paid at double time (hourly employees)
- Seniority level:
Entry level - Employment type:
Full‑time - Job function:
Other - Industry: Mental Health Care
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