Case Manager VA PTSD

Overview

2nd Shift: FT 40 hours - Monday - Friday 1pm - 9pm.

Scope of Service:
The Case Manager I provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being. Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to: rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration.

Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned.

• Client Care: Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Enhances a client’s daily living skills by assessing and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance) with daily living.
• Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Coordinates and assists clients with case management needs: referrals, obtaining and maintaining entitlements, money management, accessing treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.
• Assists the client in identifying potential barriers to achieving their aspirations and goals, and links the client to appropriate services to address these obstacles.
• Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities.
• Supports clients to learn local transportation while providing transportation to meet client needs. Staff may be required to transport clients in personal vehicles in community based settings and shared living programs.
• Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces which may require hands-on assistance.
• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/cofacilitates psycho educational groups as indicated.
• Completes service entry documentation in accordance with contract and agency requirements.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Conducts rounds within program, as indicated and attends staff and All Treater’s meetings, rounds, and supervision.

• Bachelor’s degree preferred with a minimum of one (1) year experience. High school diploma considered with two (2) years’ experience, including one (1) year working with Continuum.
• Prior experience working with people with persistent chronic mental illness and/or addiction.
• Valid driver's license required. Reliable vehicle required in community based settings and shared-living programs. Employee must maintain the minimum required CT State automobile liability insurance on personal vehicle.
• CPR/First Aid certification offered as part of orientation. Employee responsible to maintain ongoing certification.
• Proficient reading, writing, and oral skills required, including computer proficiency and familiarity with electronic record keeping.
• Knowledge of the community support system and resources preferred.

• Competitive Wages
• 401(k) with company match up to 3.5%
• Medical, Dental and Vision
• FSA and Dependent Care Accounts
• Company Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (2039 hour)

• Connecticut Paid Sick Time for all employees up to 40 hours a year
• 12 Company Holidays Paid at Double Time (hourly employees)