Associate Bursar

Location

246 Church Street, New Haven, Connecticut

Salary Range

$92,000.00 - $

Overview

The Associate Bursar assists the University Bursar in managing the financial, administrative, and operational activities of the Office of Student Accounts. This role requires a strong ability to multitask, work independently, and make high-level decisions with minimal supervision. A solid understanding of business operations and financials is critical, as is the ability to effectively manage complex tasks, systems, and staff.

As the second-in-command in the absence of the Director, this individual is responsible for auditing of accounting and financial data, responding to internal and external auditors, and ensuring compliance with University, state, and federal regulations and standard accounting procedures; oversees billing, institutional and federal loan collections for Yale, assists in the design and administration of policies and procedures; writes reports and implements processes to improve cash flow, operations and reduce receivables;

oversees the billing system and ensures associated procedures are efficient and accurate for billing delivery, including the development and implementation of new billing solutions to accommodate new initiatives, technology and change.

The Associate Bursar plays a critical role in ensuring the smooth operation of the Office of Student Accounts at Yale University. This is a highly dynamic role that requires flexibility, a proactive mindset, and the ability to navigate complex financial systems and regulations. The successful candidate will thrive in a fast-paced, ever-changing environment and will be committed to improving operational efficiency while maintaining the highest standards of compliance and service.

Primary Responsibilities

• Financial & Operational Management:
  Assist the University Bursar in the financial, administrative, and operational management of the Office of Student Accounts.
• Decision Making & Policy Development:
  Recommend, develop, and implement new or revised policies and procedures to improve internal controls, compliance, and operational efficiency. This requires sound judgment and an understanding of business operations.
• Staff Supervision:
  Train, supervise, and evaluate Account Representative Cashiers and Student Loan staff. Prioritize and delegate work effectively, ensuring tasks are completed within deadlines and standards.
• Financial Reconciliations & Audits:
  Oversee the preparation and review of complex reconciliations to ensure accuracy, compliance, and timely reporting. Such reconciliations include but are not limited to:
  Direct Loan reconciliation, University accounts (wire, direct deposit, Student Loan Cash Clearing and Student Loans) reconciliations, reconciliation of monthly activity of Federal Loans, and the University’s student pending receipts account. Provide detailed support to auditors for internal and state audits.
• Billing Management:
  Manages and maintains the Student Account Receivables module within the Banner information system to accurately assess tuition and fees. Provides outreach and assistance for all billing operations to all Yale schools, assesses and recommends improved internal controls, and compliance with policies and regulations.
• Refund & Compliance Oversight:
  Review and monitor excess credits resulting from student over payments and excess Title IV funds to ensure timely and accurate processing of refunds in full compliance with federal regulations.
• Institutional Loan Management:
  Review student loan documents, maintain accurate records, and ensure compliance with federal and university regulations. Supervise loan portfolio reporting and student loan reconciliation processes.
• Process Improvement:
  Identify and recommend opportunities for process improvements to enhance cash flow and reduce receivables, ensuring efficient and accurate billing procedures.
• Federal Compliance & Reporting:
  Oversee the preparation and filing of federal reports such as FISAP and Tax Form 1098‑T. Assists the Tax Department on accurately assessing and reporting on Non‑Resident Alien Taxes (NRA).
• Collaboration:
  
  Serve as the liaison with internal stakeholders,…