Senior Director, Faculty Administrative Operations

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Founded in 1701, Yale University is the third-oldest institution of higher education in the United States and one of the most prestigious institutes of higher learning in the world. Yale comprises an undergraduate college, a graduate school, and more than a dozen professional schools. In addition to its academic programs of study, the campus holds libraries, museums, and world-class research facilities, and student accommodation centers.

Faculty and staff support Yale’s mission by fueling innovation and collaboration to drive meaningful work forward. The Senior Director of Faculty Administrative Operations is a catalyst for change, leading people, systems, and governance that align processes and technology across academic units. The Senior Director sets the vision, champions the implementation, and guides stakeholders through the fulfillment of projects in support of improving faculty information systems.

The Senior Director will manage a team that establishes governance standards and fosters operational consistency, all while adapting University-wide strategies to meet the unique needs of each school. Central to this role is guiding the University through complex transitions — building consensus and ensuring projects move smoothly from planning to execution. As leader of the Office of Faculty Administrative Services (OFAS), the Senior Director will manage the development and implementation of administrative mechanisms related to faculty appointments and the faculty career cycle.

The Senior Director of Faculty Administrative Operations leads a team responsible for managing the procedures and documentation tied to faculty appointments. This team provides support to the academic administrators throughout the University who manage the faculty career cycle. The Senior Director of Faculty Administrative Operations will report to the Associate Provost, Academic Resources and Faculty Development at Yale University.

• Strategic planning:
  At a university-wide level, design a strategy that harmonizes people, systems, and technology to improve faculty systems functions and reporting. Identify individual needs from faculty, academic departments, and central administrators (e.g., IT, HR, Provost’s Office), recognize commonalities, and build overarching strategies to enable decision making and transparency across the university.
• Change management:
  Employ a diplomatic skillset to move units toward consensus and manage disharmony to achieve end results. Bridge the gap between vision and execution, surfacing insights, risks, and opportunities for improving faculty systems functions and reporting; build tangible roadmaps toward desired future state and balance organizational priorities with school empowerment.
• Systems improvement:
  Manage multiyear systems improvement transformation projects and align processes, people, and technology across units. Manage university-wide faculty reporting and analytics systems that align with institutional needs to drive decision-making.
• Administrative oversight:
  Collaborate across the university to improve strategic use of systems that support faculty appointments. Support federated models and establish the relevant data governance structures and standards to increase efficiency and functionality. Engage with Deans to understand and help improve effectiveness through strategic systems improvements. Oversee creation and deployment of comprehensive training programs and administrative communities of practice.
• Operational expertise:
  Understand the nuances of faculty affairs and provide creative recommendations tailored to each school’s needs. Ensure resources and policies align with operational realities.

• Demonstrated success in managing complex processes related to faculty…