Bilingual Call Center Specialist - Scheduling & Support

A community health center in Connecticut is seeking a Call Center Customer Service Representative to handle incoming calls and assist patients with appointment scheduling. The ideal candidate should have a High School Diploma/GED, strong customer service skills, and be bilingual in English and Spanish. Responsibilities include updating patient information, scheduling appointments, and verifying insurance coverage. This role demands excellent interpersonal skills and the ability to multitask while maintaining organization.
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