Workers Compensation Claims Assistant

Overview

Is your ordinary extraordinary? Then you belong at CIRMA. We are looking for a Claims Assistant to join our Workers’ Compensation Claim team. This entry-level role supports the claims process by handling medical and legal documentation, maintaining data accuracy, and ensuring timely communication with members, providers, and internal teams. Diversity in thought and opportunity. Collaborative culture. Camaraderie and shared responsibility. That’s CIRMA.

Our delivery of innovative, industry-leadinginsurance products and services has made CIRMA Connecticut’s number one choice for municipal insurance coverage. For almost a half-century, CIRMA has provided an unmatched alternative to the commercial insurance market by focusing on our members’ satisfaction and loss reduction through deep experience in claims and risk management. Our employees’ commitment to excellence drives CIRMA’s success. We, in turn, are committed to theirs.

Sound good? Great. Here’s what we’re looking for:

• Process medical and legal claim documentation to ensure reporting accuracy.
• Receive, sort, scan, and distribute incoming claim correspondence.
• As a part of a team rotation, provide coverage for the switchboard and authorization hotline.
• Assist in preparing reports, coding claims, and maintaining claim files.
• Respond promptly to claim inquiries and requests for information.
• Coordinate with medical providers to obtain or deny treatment authorizations.
• Handle provider and member billing calls as needed.

• Bachelor’s degree preferred; relevant administrative, medical office, legal support, or customer service experience will be considered.
• 1+ year experience in claims handling or a related field. This position serves as a foundation for growth within claims.
• Strong written and verbal communication skills.
• Excellent organizational and prioritization skills.
• Proficiency in computer systems and data entry.
• Ability to work both independently and collaboratively.
• Eagerness to learn and grow within the claims field.

• Health, dental, vision, life, and long-term disability insurance
• 401 pension plan with no employee contribution required
• Paid vacation, holidays, and flexible schedules
• Tuition reimbursement and professional development
• Company-issued devices and Credit Union membership
• Inclusive and diverse workplace culture. EOE