Shipping & Receiving

Overview

Responsible for assisting, advising, directing, documenting, introducing and notifying customers of business matters.

• Update customer orders with tracking and shipping notes and provide them to AR for invoicing.
• Provide necessary insight into shipping to CSR’s and assist with shipping claims when necessary.
• Detail Oriented
• Customer service and data entry
• Inspect incoming and outgoing customer orders for accuracy
• appropriately package equipment for transit
• Document and update customer records based on interactions
• Assist customers in claims process when necessary
• Track/Inventory of customers assets in storage
• Daily cleaning and maintenance of shipping area and equipment
• Must be able to consistently lift, pull and push 50 lbs
• Other tasks as assigned and special projects as needed
• Develop and maintain a knowledge base of the evolving products and services

• Detail Oriented
• Excellent verbal and written communication skills
• Packaging of fragile and sensitive items for shipping purposes, both small package and palletizing for freight
• Strong organizational skills with the ability to multi-task
• Excellent time management skills and the ability to prioritize work
• Ability to maintain sensitive and confidential information
• Team player, Trustworthy, Service-oriented and can manage priorities