Equipment Sales Coordinator

Overview

As an Equipment Sales Coordinator, you will support the fulfillment of the heating equipment sales process, including supporting the heating equipment installation process, requesting credit approvals, and performing account set-ups. Your goal will be to apply for credit approvals and to engage the Service team. Your success will be measured by your ability to have the installation dates scheduled in a timely and quality manner.

• Work Environment – Be a part of an onsite collaborative environment that cultivates individual growth
• Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4%
• Flexible Benefits Plan – In effect on the first day of the month following the date of hire and offers three levels of coverage to select from to meet your unique, personal needs
• Paid Vacation – Plus an annual option to purchase additional vacation, too
• Wellness Support – With 24/7 access to our Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

• Communicate effectively in both verbal and written formats with internal and external stakeholders
• Interact with coworkers in a respectful, professional manner and maintain strict confidentiality of customer and employee information
• Receive finalized sales documentation from sales representatives and ensure all materials are accurately reviewed, processed, and filed
• Prioritize and execute daily and weekly tasks to consistently meet established deadlines
• Submit and track credit approval requests in alignment with company policies
• Protect all customer information and use it solely within the scope of assigned duties
• Set up new customer accounts or add new service locations to existing accounts, coordinating installation schedules with the service team
• Collaborate with heating equipment sales representatives and service teams to review installation details and confirm readiness, as needed
• Monitor the end‑to‑end fulfillment of the heating equipment sales process to ensure timely execution and provide support to Residential Sales Support functions as required

• Strong industry knowledge and understanding of relevant products and processes
• Excellent organizational and multitasking abilities, with a proven capacity to work effectively within a team environment
• Proficiency in general computer systems, including Microsoft Word, Outlook, Excel, and Salesforce
• Strong relationship‑building capabilities and a customer‑focused mindset

• High school diploma required, college diploma or university degree preferred
• Minimum of one year of experience in a Sales Support or related administrative or customer‑service function

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.