Retail Sales Associate Part Time

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Pet Smart does Anything for Pets and Everything for You - JOIN OUR TEAM!

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

• Paid weekly
• Associate discounts and perks
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

Pet Smart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, pet safety standards, and the direct care of pets within our store.

• Engage with pet parents in person, over the phone, at the sales register, and online to ensure positive outcomes.
• Greet pet parents and answer their questions throughout the store.
• Prepare online orders for pick-up and ensure a smooth experience.
• Care for store-owned pets, including feeding, watering, and cleaning habitats.
• Maintain store cleanliness standards.
• Support weekly price changes and promotional pricing.
• Stage and sort new products to match sales floor plans.
• Replenish and recover products to meet standards.
• Recommend, inform, and sell merchandise, services, and live pets.
• Administer store pet medications as directed by a veterinarian.
• Promote events like adoption weekends and charity events.
• Ensure a safe environment for staff, pets, and customers.
• Take immediate action if a sick or injured pet is identified.
• Assist in various store areas as needed.
• Participate in our culture of Belonging and Recognition.
• Follow all company policies and procedures.

• Strong written and verbal communication skills.
• Flexibility to work evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

• Stand, walk, climb ladders, and handle objects frequently; reach, stoop, kneel, crouch, talk, and hear.
• Lift and move up to 50 pounds regularly; team lift over 100 pounds occasionally.
• Exposure to moving mechanical parts, wet environments, pet hair, and noise; handling live animals is common.

Make a meaningful impact daily—helping customers, celebrating pets, and creating moments that matter. We cherish diversity and the unique perspectives of our 50,000 associates, united by a passion for pets.

We’re excited to hear your story. Apply Now!

This summary describes general duties and is not exhaustive. Pay is based on experience, skills, and location. Pet Smart is an equal opportunity employer and considers all qualified applicants without discrimination.