Inventory Specialist

Key Responsibilities

• Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including front end and pharmacy.
• Support pharmacy inventory management activities such as receiving, counting, ordering, and facilitating returns.
• Champion On‑Shelf Availability and manage all in‑store inventory processes, ensuring pricing accuracy and planogram compliance.
• Review and coordinate the proper use of reports and system applications that impact front end and pharmacy on‑hand balances and pricing.
• Execute and maintain asset‑protection techniques for front end and pharmacy, filing claims for overages, shortages, order errors, or damaged goods including prescription drugs.
• In designated stores, open and close the store in management’s absence, start required systems, handle cash, and ensure the floor and stockroom are ready for business.

• Engage customers by greeting them and offering assistance with products and services.
• As leader on duty, resolve customer issues and answer questions, ensuring a positive experience.
• Model and share customer‑service best practices with all team members, including interpersonal habits and Walgreens service traits.

• Execute and coach team members on warehouse and vendor inventory management processes, including order creation, review, and receiving.
• Scan all deliveries while the vendor is on‑site, focus on One Box receiving, and take appropriate actions for received and missed deliveries.
• Verify pharmacy shipments under pharmacist-in-charge supervision and complete postings for all pharmacy orders and related inventory.
• Execute the OSA end‑to‑end process, including disposal, call‑ins, vendor returns, and scan‑outs for all departments and pharmacy.
• Complete pharmacy inventory activities such as recalls, vendor returns, and salve returns; facilitate excess inventory returns or inter‑store transfers.
• Perform all pricing activities, including price changes, markdowns, and regulatory pricing tasks for basic departments and inventory systems.
• Support front end and pharmacy ordering, including expense items, manual order monitoring, and consigned inventory orders.
• Ensure all pull & quarantine items are updated and placed in designated holding areas.
• Maintain accurate inventory counts for departments, stockroom, and pharmacy, including smart counts.
• Enforce state and local laws for regulated products (e.g., alcoholic beverages, tobacco).
• Assist in maintaining inventory records, organizing invoices/receipts, and preparing for physical inventory days.
• Support clean, merchandised counters and shelves.
• Understand all store systems and equipment.
• Coach team on package delivery activities and Pickup Program execution.
• As leader on duty, register all sales on POS, handle returns, voids, refunds, cash drops, and provide change.
• Comply with all company policies, maintain respectful coworker relationships, and complete any additional assigned tasks.

• Attend company trainings and complete e‑learning modules, including safety requirements.
• Obtain and maintain a valid pharmacy license/certification as required by state.

• Act as liaison between management and non‑management staff, coaching and developing team capabilities with inventory systems.
• When leader on duty, communicate tasks to team, report disciplinary issues, and customer complaints to management.

• Six months of prior work experience with Walgreens (internal) or one year of retail experience (external).
• Fluent in reading, writing, and speaking English (except Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.
• “Achieving expectations” rating on last review and no written disciplinary actions in the last 12 months (internal only).
• Attention to detail, multitasking, and execution management.
• Experience identifying operational issues and recommending/implementing solutions.

• Prior experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens, with an evaluation on file.

We will consider qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

The actual compensation depends on a variety of factors including geography, skills, experience, and other relevant factors. This role will remain open until filled. To review benefits, please visit  or copy and paste the URL into your browser.