Guest Service Supervisor

Overview

Join to apply for the Guest Service Supervisor role at Global Partners LP
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We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. At Global Partners we embrace the future, investing in the energy transition with initiatives like Global

GLO and supporting the communities in which we operate with our charitable work. We’re excited for the next 90 years at Global Partners and we’re looking for passionate people to contribute to our company’s future.

• Supervise employees to ensure they are performing all job duties implemented by management.
• Coach employees by giving constructive feedback to help perform tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to safety, security, quality, and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, trash removal).
• Ensure the 24/7 execution of all guest service programs and processes.
• Manage cash processes including deposits, lottery, gift cards, and checks where applicable.
• Keep products replenished to maintain in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

• Must be available to work flexible hours that may include day, nights, weekends and holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered.
• Must have reliable transportation and a valid driver’s license.
• Ability to access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift.
• Work in intermittent temperatures (e.g., cooler, outside).
• High School Diploma or GED.

• Competitive salaries and opportunities for growth; access to Talent Development trainings.
• Health + Wellness benefits (Medical, Dental, Vision, Life Insurance) and additional wellness support.
• 401k with company match.
• Tuition reimbursement after 6 months of service.

• Apply to start the process. The hiring manager will review your resume; a recruiter or manager may contact you if your experience fits.
• Interviews may be in person or via Zoom; additional information will be provided at that time.

Global Partners LP is an equal opportunity employer. We do not discriminate on any protected status. If you need an accommodation to apply, contact our recruiting department at .