Quality Assurance Technician - 3rd Shift

Overview

This position is responsible to ensure products manufactured at Lindt & Sprüngli (L&S) USA meet or exceed L&S standards for quality, food safety, and regulatory compliance. This is accomplished by developing, following and improving upon established audit processes, policies and procedures. Additionally, this individual is responsible for interpreting and enforcing policies to make ad hoc decisions in support of quality and food safety.

The role also includes reviewing documents for compliance and partnering with manufacturing, purchasing, R&D, and QA teams.

• Perform and document production process audits to ensure compliance with L&S Quality and Food Safety Standards.
• Audit and verify production and process paperwork, files and data measuring systems and equipment to ensure compliance.
• Maintain sanitation program; regularly audit cleaning and sanitation practices within the production environment to ensure compliance with L&S Quality and Food Safety Standards.
• Document and communicate quality issues, analyze trends, and provide corrective action for resolution of quality issues.
• Adhere to and enhance the plant’s quality and food safety programs. Help meet standards including, but not limited to, AIB, ISO 9001, FSSC 22000, FSMA, local and federal regulations, and industry best practices; identify and solve quality-related issues with a focus on continuous improvement.
• Follow LPW methodology (TPM) to monitor and report production (PCS) and continuously improve processes to reduce defects using tools such as 5S, 5 Why, and Kaizen events.

Range: $25.00 - $30.00 per hour. Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined based on factors including job-related skills, knowledge, experience, and market conditions. A bonus and/or long-term incentive may be included as part of this compensation package; for more information please reach out to our recruiting team.

In addition to a highly competitive salary, benefits package and professional development, Lindt USA offers a supportive culture that enables employees to thrive professionally while achieving work-life balance:

• Start with 18 days of Paid Time Off
• Volunteer Time Off
• Holiday Pay
• Comprehensive Medical, Dental, and Vision plans
• 401(k) Plan with a 4% Company Match
• Up to 100% Tuition Reimbursement
• Fully equipped, on-site Fitness center & Locker rooms
• Paid Maternity & Paternity Leaves
• On-demand mental healthcare support
• Summer Hours
• Full-service Cafeteria
• Employee Resource Groups & Activity Clubs
• Free & Discounted Chocolate!

• Excellence – At Lindt we have passion for the best and pride in what we do – we aspire for excellence in everything.
• Collaboration – We are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other.
• Entrepreneurship – We take ownership to drive results and make an impact – we focus on what matters to deliver on our commitments.
• Innovation – We are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths.
• Responsibility – We act responsibly – we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow.

If you are looking to join a winning team and fast-track your career, contact us!

Lindt and Sprüngli USA is an equal opportunity employer and considers all qualified applicants regardless of race, age, ethnicity, gender identity, sexual orientation, disability, or veteran status. This is not a comprehensive list of skills and requirements, and the role may change over time. Applicants for this position must successfully pass a background screening. Please contact the Human Resources department for more information.

• 2-3 years Quality experience in a food production environment

• Proficient in MS Office applications
• Proficient in JDE or other enterprise system preferred
• Solid written and verbal communication skills
• Knowledge of quality food safety and regulatory requirements
• Results driven, self-motivated and able to work independently
• Demonstrated commitment to teamwork and internal client service orientation
• Excellent organizational and analytical skills

• BS degree, preferably in Food Science or related field

• Formal training in sanitation / food safety / regulatory