Director of Operations

The Director of Operations supports the Badger mission as a results-driven and strategic leader of the manufacturing, supply chain, and quality systems for our growing portfolio of OTC topical products and cosmetics. This role is pivotal in ensuring end-to-end operational excellence across formulation, manufacturing, filling, packaging, warehousing, and regulatory compliance. The ideal candidate will have significant leadership experience去了 FDA-regulated manufacturing environments and a passion for developing high-performing teams incars fast-paced, consumer-focused business.

• Oversees all operational functions, including production, supply chain, procurement, quality assurance, and logistics, ensuring alignment with company growth goals and regulatory requirements (FDA, cGMP, ISO).
• Drives operational strategy focused on continuous improvement, lean manufacturing principles, and supply chain optimization.
• Leads departmental change initiatives and drives adoption of company-wide changes within reporting teams.
• Conducts short-term and long-range capacity planning and cost-benefit analysis for systems, facility, and equipment enhancements.
• Partners with R&D and Quality teams to support new product introductions, scale-up of formulations, and technical transfer processes for effective transition to internal operations or third-party manufacturing.
• Oversees supply chain/inventory strategy in coordination with the Inventory Manager and Controller.
• Works with the Quality Manager and Operations Manager to ensure rigorous compliance with FDA regulations, Good Manufacturing Practices (GMP), OTC drug monographs, and cosmetic labeling laws.
• Establishes and monitors KPIs across Operations and Quality to track output, cost control, waste reduction, labor efficiency, and quality performance.
• Oversees the sourcing, set-up, and performance evaluations of all third-party manufacturers.
• Directs capital planning, equipment procurement, and facility improvements to support capacity growth and efficiency.
• Owns departmental resource planning and budgeting.
• Ensures safe, ethical, and legally compliant work environments by promptly addressing or escalating safety or ethical concerns.
• Drives environmentally responsible operational practices in line with Badger's sustainability values.
• Anticipates and manages risks that could impact departmental or cross-functional operations.

• Oversees the Operations Manager, Inventory Manager, Sourcing & Purchasing Manager, and Quality Manager.
• Models company mission and principles through day-to-day actions and strategic decisions, setting a standard for ethical and purpose-driven leadership.
• Provides leadership, training, and guidance to managers and teams, cultivating a healthy, mission-aligned, and productive workplace culture.
• Leads performance management processes, including conducting check‑ins for new team members, facilitating Alignment Building Process meetings, managing complex performance issues with HR support, and making exit decisions for departmental staff.
• Drives employee development and succession planning within reporting departments.
• Resolves complex conflicts and facilitates consensus among diverse stakeholders. Makes critical independent decisions and ensures alignment between conflicting parties.
• Facilitates interdepartmental and departmental meetings and develops effective communication strategies to align teams and support organizational goals. Represents departments in Strategy Team meetings and other company events.
• Balances multiple departmental and organizational priorities, effectively resolving competing needs between the business, departments, and individuals.
• Fosters inclusive team environments by actively seeking diverse perspectives during discussions and decision‑making processes.

• Bachelor's degree in Operations Management, Engineering, Supply Chain, or a related field (MBA or advanced technical degree preferred).
• Minimum 10 years of experience in operations leadership, with at least 5 years in a regulated OTC and/or cosmetic manufacturing environment.
• Proven success managing…