Guest Services Attendant

Join to apply for the Guest Services Attendant role at Vail Resorts
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Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

• Ski/Mountain Perks – free passes for employees, employee‑discounted lift tickets for friends and family AND free ski lessons
• Additional employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime!

• Starting Wage: $20.00/hr
• Employment Type:
  
  Winter Seasonal 2025/2026
• Shift Type:
  Part Time hours available
• Minimum Age:
  At least 16 years of age
• Housing Availability:
  No

• Meet and greet guests while displaying positive guest service.
• Commit to guest satisfaction and assume responsibility for guest care and solving problems.
• Answer guest questions by becoming a resort operations and services expert.
• Assist other departments as needed, including ticket scanning, ticket sales, and activities operations.
• Clear the base area may be a part of your role.
• Other duties as assigned.

• Ability to stay enthusiastic and perform well when busy.
• Ability to work outside, on your feet, in all weather conditions for long periods of time.
• Ability to work weekends and holidays.
• Previous guest service experience preferred.

A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality. Possible roles include:

• Mountain Activities
• Retail Rental Operations
• Food and Beverage Support
• Ticket Sales or Scanning
• Lift Operations
• Base Area Operations

In completing this application, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition
Reference Date: 01/09/2026
Job Code Function:
Guest Services