Catering Sales Director

The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Catering Sales Manager to join our Sales team.

Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and great White Mountains.

On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern’s farm-to-table efforts.

Mountain View Grand’s extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360° sweeping picture window views of the mountains.

To learn more, visit us at

• Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Distribute resumes and BEOs as finalized.
• Presents and proposes approved rates and packages.
• Establishes strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc. Screen all calls and inquiries of the sales office.
• Accurately communicates cost to client, reconciles room, food and beverage, and event revenue, and provides final billing to client.
• Timely responds to guest feedback and communicates feedback with other department managers as necessary. Attend operational meetings weekly.
• Works closely with Sales and Marketing Director on all S&M efforts, including promotions, sales kits, marketing efforts, developing annual market plan, and adhering to budgetary guidelines.
• Coordinate and lead site visits with potential clients.
• Work with F&B Director to ensure all banquet staff are onboarded, trained, coached, disciplined, motivated, developed, and rewarded consistently.
• Work closely with F&B Director to create effective, cost-efficient schedules for assigned banquet staff based on forecast and budget.
• Assist F&B Director in the management and adherence to all banquet standards, appearance and uniform guidelines, time and attendance policy, steps of service and service standards, etc.
• Work with F&B Director to ensure proper ordering and inventory is in place.
• Management of special product needs based on BEO, receiving, product storage and organization of banquet storage areas.
• Act as Banquet Captain and oversee banquet execution at time of event. Act as guest point of contact on date of event, ensuring guest satisfaction and approachability with any service need. Oversee success of food delivery, proper beverage standards, and requisition of liquor. Complete necessary banquet paperwork once an event concludes.
• Oversee duties of banquet housemen, ensuring all set-up needs are met prior to an event.
• Delegate event duties to other banquet staff as they pertain to BEO schedule. Ensure all duties are complete by using event checklists.
• Proof and Print banquet food signage, meeting room signage, beverage menus, specialty menus, etc.
• Expedite food regularly, practicing and training for proper timing of food courses according to BEO schedule.

• Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
• Free Life Insurance of $25K from HCH*
• Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*
• Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*
• Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
• Complimentary Staff Meals Daily
• Weekly payroll schedule
• Competitive Wages with Cost of Living Adjustments and Annual…