Customer Service Banker

Customer Service Banker (Universal Banker)

MVSB is seeking a motivated and experienced banking professional to join our award‑winning customer service retail banking team. We are searching for a Customer Service Banker (Universal Banker) at our Alton, NH branch.

We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, a generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team.

Hourly pay begins at $20.64 and is negotiable based on level of experience.

• High school diploma or GED.
• Minimum one year experience in customer service and/or cash handling role.
• Experience utilizing software applications to perform customer service duties.
• Strong interpersonal and organizational skills.
• Must be able to work rotating Saturdays.
• Ability to travel between offices as required.
• Prior bank teller transaction knowledge a plus but not required.

• Maintains a working knowledge of banking products and services while promoting them to the customer.
• Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise.
• Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits.
• Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry.
• Responds to questions and resolve problems or concerns for customers effectively and efficiently.

We believe in building genuine partnerships that encompass top‑of‑the‑line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve.

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.