Customer Service Representative-Grantham, NH
Listed on 2026-01-28
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Bar Harbor Bank & Trust offers competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, a 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!
About the RoleAs the first point of contact for our customers, the Customer Service Representative plays a critical role in supporting our financial services and building trusted relationships. If you thrive in a fast‑paced, collaborative environment, consider this full‑time, 40‑hour opening in our Grantham branch.
Key Responsibilities- Assist customers in identifying their financial needs and recommend additional products and services.
- Seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Develop an understanding of the banking industry and contribute to meeting branch goals in deposits and loans.
- Build trusting relationships with individuals in the communities we serve.
- Actively participate in, and advocate for, community growth and prosperity.
- Process transactions for customers in a prompt, efficient, courteous, and professional manner.
- Provide exceptional customer service, reach effective resolutions, and follow through for all inquiries.
- Customer service experience and a working knowledge of Windows are essential.
- Strong interpersonal skills and the ability to build trust with customers.
- Attention to detail, organization, and a commitment to accuracy.
- Effective communication skills, both written and verbal.
- Ability to work in a fast‑paced, team environment.
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
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