Customer Service Banker
Listed on 2026-01-21
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service, Spanish Customer Service
Job Overview
MVSB is seeking a motivated and experienced banking professional to join our award‑winning customer service retail banking team. We are looking for a Customer Service Banker (Universal Banker) at our North Conway, NH branch.
BenefitsWe offer a competitive salary and a comprehensive benefits package including medical, dental, vision, a generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team. Hourly pay begins at $20.64 and is negotiable based on level of experience.
Job Requirements / Desired Experience- High school diploma or GED
- Minimum one year of experience in customer service and/or cash handling
- Experience using software applications to perform customer service duties
- Strong interpersonal and organizational skills
- Must be able to work rotating Saturdays
- Ability to travel between offices as required
- Prior bank teller transaction knowledge is a plus but not required
- Maintain a working knowledge of banking products and services while promoting them to the customer
- Demonstrate openness and willingness to switch between teller and customer service positions as needs arise
- Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
- Provide a professional customer service experience while obtaining new business opportunity referrals through needs‑based inquiry
- Respond to questions and resolve problems or concerns for customers effectively and efficiently
We believe in building genuine partnerships that encompass top‑of‑the‑line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award‑winning team, we are interested in speaking with you!
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
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