Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

As a seasonal Client Service Professional/Receptionist, you will focus on wow clients now and in the future. You will greet clients, match them with the best tax professional, schedule appointments, and ensure all client needs are met during service both in person, over the phone, or virtually.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or multiple locations
• Previous experience in a fast‑paced, customer‑service environment
• Strong organizational, time‑management, and multi‑tasking skills
• Computer proficiency with Microsoft Office

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all client needs have been met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, and employee stock purchase plan (subject to eligibility)

At H&R Block, we remain committed to building a connected culture where trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who are committed to each other’s growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.