Website Quality Assurance & Compliance Specialist

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Role Description   Adaan Digital operates an AI-first, performance-measured website execution engine serving global markets.
The Quality Assurance Desk is the   compliance and performance gatekeeper   of that engine.
We are hiring a Website Quality Assurance & Compliance Specialist who:
Understands end-to-end website design workflow
Has built websites personally (not theory-only QA)
Can check compliance with customer briefs rigorously
Ensures mobile-first, accessible, and discoverable builds
Coaches designers to improve output quality
Documents structured, actionable feedback
Uses AI tools to enhance review precision and speed
This is not a checklist tester role.
This is a performance-enforcement and capability-building role.
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Key Responsibilities  

A. Customer Brief Compliance Enforcement    Validate website builds against approved customer briefs
Ensure section structure, messaging, and conversion flow align with objectives
Detect deviations before client exposure
Maintain strict adherence to the defined scope
B. Mobile-First & Accessibility Standards    Enforce mobile-first execution standards
Validate responsiveness across devices and breakpoints
Ensure accessibility best practices (readability, contrast, hierarchy, usability)
Identify UX friction points impacting user engagement
C. Discoverability & Conversion Best Practices    Ensure websites are structured for search discoverability
Validate metadata, heading hierarchy, and content structure
Assess CTA placement and conversion pathways
Identify design decisions impacting bounce rate and lead flow
This role requires an understanding of website performance metrics — not just visual polish.
D. AI-Assisted Quality Review    Use AI tools to:
Run structured compliance checklists
Identify content inconsistencies
Flag accessibility issues
Evaluate readability
Support conversion optimisation analysis
Reduce manual review time without reducing accuracy
Continuously improve QA check frameworks
AI is expected to improve audit speed and depth.
E. Coaching & Capability Development    Provide structured, documented feedback to designers
Conduct post-QA debrief sessions
Identify recurring quality gaps
Contribute to improving internal SOPs
Help designers raise their FTR rates
QA is not policing — it is performance elevation.
3. Skills Required    Deep understanding of SaaS website builders (Wix, Duda, and similar platforms)
Strong grasp of mobile-first design principles
Strong understanding of conversion-focused website structure
Knowledge of SEO fundamentals
Exceptional attention to detail
Excellent written English (feedback documentation must be precise)
Ability to coach constructively
Strong analytical thinking
4. Qualifications Required    Bachelor’s degree
Minimum 2–4 years of hands-on website building experience
Portfolio of executed website projects
Demonstrated understanding of end-to-end design workflow
Added Advantage:
Customer-facing experience
Experience handling client revisions
Exposure to global markets
Digital marketing understanding
5. AI Competencies (Mandatory)   At Adaan, AI is the operating system.
You must:
Use AI tools for structured site audits
Create AI-assisted QA checklists
Improve review productivity per site
Document findings using AI-enhanced clarity
Contribute to workflow automation improvements
Manual-only QA reviewers will not scale in this system.
6. Performance Metrics & Expectations   QA performance is measured objectively.
Core Metrics:
97%+ First-Time-Right (FTR) Improvement Rate
(Reduction in post-QA client revisions)
97%+ On-Time-Every-Time (OTET)
(Audit completion within SLA)
Reduction in recurring design errors
Measurable improvement in designer quality benchmarks
Audit depth + documentation accuracy
AI-driven productivity improvement
Review Cadence:
Structured monthly performance reviews
Error trend analysis
Coaching effectiveness measurement
Early performance signals matter
Sustained underperformance addressed quickly
Global Accountability Standard   Adaan serves global markets.
If delivery cycles require audit responsiveness across time zones, ownership is expected.
Quality is non-negotiable.
7. Compensation Philosophy    Fixed Pay + Performance-Linked Variable
Variable linked to:
FTR…