Vice President Loan Operations Servicing Manager Bilateral and Canada Branch

## For additional information, please review .
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* Qualifications:

*** 6-10 years of Experience
* Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
* Demonstrate understanding of Loan Processes, Procedures, Products and Services
* General awareness of managing, preparing, and reviewing loan documentation
* Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
* Awareness of risk types, policies and control measures and processes
* Comply with applicable laws, rules, and regulations, and adhering to Policies
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* Education:

*** Bachelor’s/University degree, Master’s degree preferred-----------------------------------------------------
- ** Job Family Group:
** Operations - Transaction Services-----------------------------------------------------
- ** Job Family:
** Loan Documentation and Processing-----------------------------------------------------
- ** Time Type:
** Full time-----------------------------------------------------
- ** Primary

Location:

** New Castle Delaware United States-----------------------------------------------------
- ** Primary Location Full Time Salary Range:**$ - $In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

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- ** Most Relevant Skills
** Please see the requirements listed above.

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- ** Other Relevant Skills
** For complementary skills, please see above and/or contact the recruiter.

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- ** Anticipated Posting Close Date:
** Jan 30, 2026-----------------------------------------------------
- * Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
** If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
View Citi’s  and the  poster.
* The Loan Doc & Proc Sr Mgr accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial loan awareness.

Communication and diplomacy skills are required in order to guide, influence and convince colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area.

May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary, terminations and may include budget approval.
Individual must be accountable, ethical, results oriented, trust worthy and credible.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

** Responsibilities:
*** This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
* Activities will include independently processing and…