Service Receptionist​/Appointment Coordinator

Carman Ford Lincoln of New Castle, DE is looking to add a FULL TIME Service Receptionist/Appointment Coordinator to our team. This position is essential for all Service Department functions and daily work-flow.

Carman provides the best service in terms of quality care to our valued customers at all times, ensuring complete satisfaction and customer loyalty. In addition, we strive to make the working atmosphere the most pleasant place for all employees.

As a Service Receptionist/Appointment Coordinator, you will be expected to answer all inbound calls to the dealership, determine the nature of their business, schedule appointments, take cash/credit card/check payments at time of vehicle pick-up, and direct callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

• Customer service skills
• Excelling communication skills
• Good time management skills
• Team Oriented
• Prompt and courteous
• High school diploma or equivalent
• Professional personal appearance
• Desire to grow and train

• Paid Time Off
• 401k with match after 1 year.
• Training and Growth Opportunities
• Optional Health, Vision, Dental Insurance

If interested in applying for this position, please contact our Service Director Eric Swanson Jr. at  or apply within. All applications will be reviewed and scheduled an interview if qualifications meet the needs for this position.