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TRIRIGA IWMS Tier 2​/Support Analyst

Job in New Carrollton, Prince George's County, Maryland, USA
Listing for: Cherokee Federal
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: TRIRIGA IWMS Tier 2/3 Support Analyst
A federal contracting company seeks a Help Desk Support Specialist to provide Tier 2 and Tier 3 technical support for the TRIRIGA IWMS application. Key responsibilities include resolving user issues, administering permissions, and maintaining logs. The ideal candidate should have a Bachelor’s degree in computer science or a related field, relevant experience with IBM TRIRIGA, and expertise in ticket management systems.

This role offers an opportunity to contribute to high-quality service for federal clients in a dynamic environment.
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