Community Specialist | Champlain Place

Community Specialist | Champlain Place

lululemon – innovative performance apparel company for yoga, running, training and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting and being well.

The Community Specialist executes the store’s community strategy, engaging with the community through relationship building, events and other activities. The role supports lululemon product seeding, attends local studios, and delivers a world‑class guest experience on the floor, integrating community perspective into guest connections.

• Collaborate with store leadership to bring community strategy to life.
• Establish and manage local key relationships (Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios).
• Engage with the local community to identify future Ambassador or partner opportunities and increase the store’s standing as a community hub.
• Connect with guests to assess their unique needs, provide technical product education and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
• Attend, support, and/or host local and regional community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community‑relevant business data and metrics to identify insights and recommendations for Community events, projects or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.

Eligibility

• Must be legally authorized to work in the country where the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

Schedule / Availability

• Work schedule varies based on store needs.
• Shifts:
  
  mornings, afternoons, evenings, weekends, holidays.
• Peak time frames, special events or other circumstances may include early mornings or late nights/overnights.

Experience

• 1 year of cumulative experience in customer service, engagement, grassroots marketing, brand engagement or community building.

• Education:
  
  high school diploma/GED/equivalent or higher.
• Experience building/managing relationships with clients, groups or partners and motivating teams.

• Inclusion & Diversity:
  Supports an inclusive environment that values and celebrates differences.
• Integrity:
  Behaves honestly, fairly and ethically.
• Connection & Partnership:
  Builds professional relationships with team members and guests; develops partnerships within the company and community.
• Planning & Organizing:
  Plans and organizes work efficiently and aligns with priorities.
• Collaboration & Teamwork:
  Works productively with others and supports common goals.
• Learner Mindset:
  Is curious, open to feedback and pursues learning and skill development.
• Self‑Leadership:
  Takes responsibility for own actions and inspires others.
• Interactive Communication:
  Conveys information effectively and understands shared information.

• Work can occur in various locations, including the store with bright lights and loud music, and community venues.
• Work involves building relationships, strengthening partnerships and participating in fitness or movement events.
• Work is accomplished as part of a team, sometimes independently, and may involve computers or other technical devices.

Base Pay Range
: $18.25 – $20.99/hour, subject to minimum wage in the location.

Target Bonus
: $3.00/hour.

Total Target Base Pay Range
: $21.25 – $23.99/hour.

lululemon’s compensation is based on a pay‑for‑performance philosophy. Employees are eligible for a competitive bonus program, subject to eligibility requirements.

Benefits include:

• Extended health, dental and mental health plans.
• Paid time off.
• Retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top‑up.
• Extensive catalog of development course offerings.
• People networks, mentorship programs and leadership series.

This position is for an existing vacancy. The company reserves the right to alter incentive programs, benefits and perks in whole or in part at any time without advance notice.

Entry level

Full‑time

Other (Retail)