Catering Sales Manager

Welcome to Pyramid Global Hospitality, where people come first. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Check out this video for more information on our great company!

Welcome to The Heldrich Hotel & Conference Center in the vibrant city of New Brunswick, New Jersey, proudly part of the Pyramid Global Hospitality portfolio. Offering 235 inviting guest rooms and a total of 25,000 sq ft of meeting space spread across 25 versatile rooms, The Heldrich Hotel & Conference Center is not just a place to stay—it's a sophisticated retreat that seamlessly integrates comfort with career opportunities.

Situated in the heart of New Brunswick, The Heldrich embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at The Heldrich Hotel & Conference Center, where your pathway to a fulfilling career is guided by an excellent People First Culture.

It's about being part of a professional team that understands the dynamic energy of New Brunswick while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development in the heart of New Jersey!

The Catering Sales Manager position at The Heldrich Hotel & Conference Center – New Brunswick, NJ focuses on generating new business, managing existing client relationships, and planning high-quality events. This role sells and services a diverse range of catered events including weddings, galas, corporate functions, fundraisers, proms, mitzvahs, social celebrations, and more. The Catering Sales Manager works closely with the Sales & Marketing team, Culinary, Banquets, and Operations to ensure seamless execution and exceptional guest experience.

Sales & Business Development

• Prospect, solicit, and secure new catering business across social and corporate markets.
• Conduct site tours, client presentations, tastings, and detailed event consultations.
• Develop relationships with wedding planners, corporate clients, universities, nonprofits, and local community organizations.
• Create detailed proposals, custom menus, and event packages tailored to client needs.
• Achieve assigned quarterly revenue goals for catering segment.
• Participate in local networking events, bridal shows, community events, and industry programs to drive business.

Event Planning & Coordination

• Serve as the primary contact for clients from initial inquiry through event completion.
• Prepare detailed Banquet Event Orders (BEOs), floor plans, timelines, and group résumés.
• Coordinate all event logistics including menu selections, décor, AV needs, room setups, and vendor management.
• Host pre-con meetings and ensure effective communication with Banquets, Culinary, Front Desk, and Operations.
• Oversee event execution to ensure client satisfaction and smooth day-of operations.
• Manage final billing, payments, and post-event follow-up.

Client Relationship Management

• Build long-term relationships to drive repeat and referral business.
• Maintain prompt, professional communication and provide elevated customer service throughout the planning process.
• Address client concerns or last-minute requests with urgency and professionalism.
• Ensure all client expectations…