Front Desk Receptionist

Overview

Job Title: Front Desk Receptionist

Location (city, state): Marlton, NJ

Industry: Orthopedic Healthcare

Pay: $19-21/HR

Benefits: The position is eligible for medical, dental, vision, and 401(k).

About Our Client: Our client is part of one of the largest and fastest-growing orthopedic practices in the U.S., with more than 800 locations nationally. Their Marlton office is rapidly expanding and is focused on delivering a patient-first experience at every level of care.

The Front Desk Receptionist will serve as the first point of contact for patients, ensuring a welcoming, efficient, and professional front-desk experience. This role supports both administrative and patient-facing functions to help streamline clinic operations.

• Answer incoming calls and schedule patient appointments
• Manage patient check-in and check-out processes
• Verify insurance coverage and obtain authorizations
• Conduct benefit verification and provide financial counseling to patients
• Collect patient payments (as needed)
• Maintain accurate patient records in Next Gen (experience a plus, not required)

• Reception or front-desk experience a strong plus
• Excellent communication skills with the ability to engage patients positively