Coordinator of Resident Support Services

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Rutgers, The State University of New Jersey, is seeking a Coordinator of Resident Support Services for Rutgers Residence Life. This position reports to the Assistant Director of Residence Life for Housing Assignments & Accommodations. Among the key duties of the position are the following:

• Handles the support and assignment of students with disabilities and medical concerns, coordination of the special accommodation request process, the incoming and continuing student special housing assignment process.
• Coordinates with University partners who are involved in accommodating students in residence.
• Participates as part of the Housing Assignments team and administers housing processes, room changes, and various occupancy management needs throughout the year.
• Advises campus staff of emerging trends on how to support the needs of students with disabilities within the community,
• Coordinates with the departmental assessment unit to ensure a high level of quality services to students of concern.
• Consults with the Residence Life Student Support unit when necessary, and works in concert with the Office of Disability Services for all approved service and assistance animal requests.
• Assists the Assistant Director of Residence Life for Housing Assignments & Accommodations in serving the needs of special populations (students with autism spectrum disorder, students in transition, non-traditional students)
• Serves as a consultant and advocate for their concerns.
• Responds to students and parents with concerns in a compassionate and timely manner.

Exempt

05

• Minimum Salary:
• Mid Range Salary:
• Maximum Salary:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

• Bachelor's degree and two (2) years of experience with responsibility for student advocacy and knowledge of ADA and/or FHA laws.

• Ability to work with a highly diverse population.
• Excellent problem-solving skills and a strong commitment to customer service and student development.
• Detail orientated, good writing skills, and knowledge of computer database systems.

• Master's degree.
• Three to five years of experience with responsibility for student advocacy and knowledge of ADA and/or FHA laws.
• Experience working within a residence life and/or housing program.

• PC based, Microsoft Office/Business Applications.
• University financial/administrative applications:
  Marketplace/HCM Maxient/RS2/others/ Star Rez/Deans View.

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying.

Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status,…