Lead Business Process Consultant; Lean Six Sigma

Overview

Description Responsible for building out a center of excellence within the tech division to standardize the documentation, analysis and improvement of processes. Understanding of IT processes to drive improvement and standardization across the division. Will work closely with project teams to document current and future state processes, document and facilitate process improvement.

• Facilitate workshops with users through process improvement methodology including current state, analysis, future state and implementation of changes to process.
• Work closely with the Organizational Change Management team to ensure future state processes are identified and understanding of process changes to incorporate into the Change Management plans.
• Develop process flows, identify inefficiencies, and evaluate areas for improvement.
• Data Analytics & Root Cause Analysis - Use data-driven insights to diagnose issues and propose evidence-based solutions.
• Process Improvement & Future State Design - Collaborate with cross-functional teams to brainstorm, build, and refine optimized processes.
• Software Implementation Support - Ensure processes align with system implementations.
• Process Training & Change Management - Educate teams on new workflows and best practices to ensure smooth transitions. Works closely with the Organizational Change Management team within BITS to incorporate process improvement and education into the OCM Plans.
• Stakeholder Collaboration - Communicate findings, lead discussions, and gain alignment from key business units.

• Organizational change management, Six Sigma, streamline IT processes, technology transformation

• Organizational change management, Six Sigma, streamline IT processes, technology transformation

• Bachelor's degree in Business, IT or related field required.
• Must have at least 5-10 years of experience in a business process role, with a thorough understanding of business process methodologies and tools and strong business acumen with ability to analyze business processes across the organization.
• Experience implementing process mapping tools such as Visio and business process repository tools such as Nintex Promapp, Signavio or Blueworks.
• Lean Six Sigma certification (green belt or higher) or other process certification is a plus.
• Project Management skills and certification a plus.
• Understanding of Organizational Change Management and certification a plus.
• Business acumen and knowledge of IT processes and tools to drive improvement and standardization.
• Strong group facilitation skills.
• Data analytics, process mapping, and continuous improvement methodologies.
• Experience implementing large enterprise software and process redesign within digital transformation initiatives.
• Excellent communication, problem-solving, and stakeholder management skills.

Intermediate Level

This is a Contract position based out of New Brunswick, NJ.

The pay range for this position is $60.00 - $70.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in New Brunswick, NJ.

This position is anticipated to close on Jan 23, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in…