Program Director

Gilead Community Services seeks a passionate and experienced professional to serve as Residential Program Director in our Farrell program. In this role, you’ll provide administrative oversight of our flagship Farrell Treatment Program, including personnel management and supervision of clinical services.

• Provide clinical expertise in severe mental illness and substance use disorders delivered through supervision, staff training, education, and program development.
• Create, coordinate, and implement clinical services
  , including facilitation of program meetings and best‑practice models of care.
• Manage admissions, continued services, and discharge processes with attention to utilization and fiscal stability.
• Consult on medical and mental health needs with the Clinical Department Director for risk‑management considerations.

• Ensure the physical environment meets regulatory standards
  , maintaining a clean, safe setting.
• Monitor and maintain compliance with contractual and licensing requirements including DMHAS and CARF.
• Track and maintain outcome measures required by licensing and agency quality assurance processes.
• Provide timely and accurate reporting of required data to internal and external stakeholders.
• Implement and refine program policies and procedures to improve service delivery and compliance.

• Lead program operations by coordinating daily functions aligned with regulatory and contractual expectations.
• Participate in leadership, clinical, and ad hoc work groups to advance program and organizational goals.
• Collaborate with Agency Leadership on new or revised programming aligned with Gilead’s mission and vision.
• Maintain awareness of state initiatives and treatment trends to inform program development and service quality.
• Respond to after‑hours calls on a rotating basis including evenings, weekends, and holidays.
• Coordinate with Administrative Support Staff to ensure efficient and effective service delivery.
• Performs other duties as assigned
  .

• Oversee hiring, supervision, evaluation, and discipline of program staff in accordance with agency policies.
• Build and maintain positive employee relationships and fosters a supportive, satisfying work environment.
• Provide guidance and professional development support to supervisory and non‑supervisory employees.
• Supervise both management and non‑management staff within the program.
• Create, coordinate, and implement clinical services
  , including facilitation of program meetings and best‑practice models of care.
• Manage admissions, continued services, and discharge processes with attention to utilization and fiscal stability.
• Consult on medical and mental health needs with the Clinical Department Director for risk‑management considerations.