Office & Facilities Manager - Britain, CT

Overview

Tilcon Connecticut Inc., a CRH company, has played a vital role in building infrastructure around our state, serving the market from 23 locations throughout Connecticut. As a leading supplier of quality crushed stone, hot mix asphalt, and ready mix concrete, Tilcon Connecticut supports the construction of roads, buildings, and bridges. The Office & Facilities Manager is responsible for the overall care, maintenance, and daily operational support of Tilcon Connecticut's headquarters and Newington office facilities.

This role ensures both buildings are safe, functional, welcoming, and well-maintained while delivering exceptional customer service to employees, visitors, and internal stakeholders. The position oversees building systems, grounds, vendor relationships, preventative maintenance programs, custodial services, and physical infrastructure needs. It also provides leadership and administrative oversight of front-office operations, ensuring efficient office support, accurate processes, and a professional environment.

Serving as the central point of contact for all office and facility-related needs, this role combines hands-on caretaking of the physical buildings with strong administrative coordination and a service-oriented mindset that enhances the workplace experience for both locations.

• Serve as the primary caretaker of building appearance, cleanliness, and functionality, ensuring spaces remain safe, orderly, and welcoming for employees and visitors.
• Oversee day-to-day office administration, ensuring smooth reception services, visitor management, phone coverage, and efficient front-office experience.
• Maintain office supplies, common areas, equipment, and inventories to support employee productivity and comfort.
• Ensure meeting rooms are properly set up and administrative tasks are supported proactively.
• Oversee ordering supplies, equipment maintenance, vendor relationships, and invoice coding for accounts payable, monitoring spend aligned with budget.
• Respond to employee requests as the "go-to" resource for office-related needs, and serve as the primary escalation point for building maintenance needs; ensure prompt, professional follow-through and resolution.
• Develops, implements, and supervises preventative maintenance and renovation programs for office buildings for headquarters & Newington office, grounds, mechanical and electrical, utility, and safety and security systems.
• Evaluate building needs, prepare project specifications, estimate costs, and manage bids for maintenance, repair, and renovation projects.
• Develop and supervise energy management initiatives to ensure cost-effective building operations.
• Partner with Maintenance Leadership to coordinate vendor scheduling and on-site project planning.
• Prepare recommendations for future facility needs and contribute to long-term strategic planning for workspace improvements.
• Maintain dependable and reliable attendance and support cross-functional communication between on-site employees and support functions.
• Wear proper safety equipment while at plant sites.
• Perform other job responsibilities as assigned by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following knowledge, skills and abilities are required or demonstrable with reasonable accommodation:

Education/Experience

• 3+ years of experience in office facilities management, building operations, or office administration
• Associate's degree required;
  Bachelor's degree preferred in facilities management, business administration, construction management, operations management or related field
• Experience managing office systems, vendor relationships, supplies and purchasing
• Experience assisting with invoices and bookkeeping, AP/A
• Experience in project management, strategic planning and execution
• Experience creating, working within and/or administering an assigned budget

• Experience in project management, strategic planning and execution
• Experience creating, working within and/or administering an assigned budget

Skills & Competencies

• Strong customer service and hospitality mindset
• Excellent verbal and written communication
• Calendar management, meeting coordination, visitor handling
• Ability to maintain a clean, organized, welcoming office environment
• Strong multi-tasking and time-management skills
• Strong understanding of building maintenance practices, preventative maintenance scheduling, and vendor management
• Ability to interpret building plans, specifications and contractor proposals
• Proficiency in: MS Office, Office equipment systems, Basic financial administration (coding invoices, expense tracking)
• Strong work ethic and high standards for safety in the workplace
• Proven ability to develop relationships and to work with teams as both a leader and a participant
• Effective interpersonal and communication skills; building rapport, listening, presenting, giving and receiving feedback
• Ability to deal with ambiguity and…