Program Coordinator II 1st shift

Program Coordinator II – Full-time – 1st shift – Monday to Friday (8:30 AM – 4:30 PM)

Location:

29 Russell St., New Britain, CT 06051

Community Mental Health Affiliates, Inc. (CMHA) is a private nonprofit treatment provider headquartered in New Britain with seven locations throughout the city and Waterbury. We partner with clients and communities to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission‑accredited Behavioral Health Home and a SAMHSA‑Certified Community Behavioral Health Clinic (CCBHC).

Visit cmhacc.org to learn more.

The annual salary range for this position starts at $74,000. Compensation considers experience, education, skills, internal pay equity, benefits and paid time off.

Oversees all program functions/operations in accordance with policies, procedures, internal processes, and external regulatory agencies including, but not limited to, DPH, Joint Commission, DMHAS, DCF and grant/payer sources. Ensures appropriate staffing patterns to meet consumer and/or program needs. Provides administrative, clinical and programmatic supervision to staff to maximize performance and productivity while maintaining adherence to fidelity requirements. Monitors departmental budget and makes recommendations for future planning and growth.

• Assesses all referrals for clinical appropriateness and risk by reviewing referral information and delegating care responsibility to appropriate staff.
• Ensures appropriate staffing to meet client and program needs.
• Conducts and documents staff meetings weekly to ensure timely and accurate communications related to client care, facility cleanliness and safety.
• Provides and documents individual and/or group supervision to staff, including routine performance assessments and corrective action processes in accordance with CMHA Policies and Procedures.
• Reviews and develops program effectiveness and best practices annually by conducting and documenting audits and outcome measures for reporting to internal departments and external licensing/regulatory/funding bodies.
• Participates as a CMHA representative in all necessary internal and external meetings pertaining to clinical care, compliance, and client activity.
• Assigns work, providing direction on how to do the work, and communicating a clear understanding of job responsibilities, task objectives, priorities, deadlines and performance expectations.
• Performs other related duties as assigned.

• Master’s degree in behavioral health (psychology, social work, counseling, marriage and family therapy, alcohol and drug counseling).
• State of Connecticut license in related discipline (LCSW, LMFT, LPC, PhD, PsyD).
• Certified in BMT, First Aid and CPR.
• Beginner to intermediate experience with Microsoft Office (Word, Outlook).
• Experience in direct clinical care of clients with severe or prolonged mental illness and/or substance abuse disorders, including diagnosing, treatment planning and evidence‑based practices (minimum 1 year preferred).
• Experience in a management/supervisory role of direct care providers to clients with severe or prolonged mental illness (minimum 2 years preferred).

• Medical, Dental, and Vision insurance packages.
• 403(b) retirement savings plan with CMHA matching starting after 1 year of service.
• 11 observed holidays.
• 3 wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs) – must be approved annually.
• Company‑paid Life Insurance and Long‑Term Disability.
• Employee Assistance Program (EAP) offering counseling, coaching and wellness resources.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Free ongoing professional development and continuous access to Continuing Education Units (CEUs), featuring training in evidence‑based practices such as EMDR, DBT, and CBT.
• Employee discounts for…