Case Manager - part-time - 3rd shift - Sat-Sun

Join to apply for the Case Manager - part-time - 3rd shift - Sat-Sun role at Community Mental Health Affiliates, Inc. (CMHA).

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Community Mental Health Affiliates, Inc. (CMHA) is a private non‑profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC).

Visit cmhacc.org to learn more.

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire a part‑time 3rd shift Respite Recovery Specialist for our CCBHC program. This position will be located at 66 Clinic Dr. New Britain, CT 06501. Saturday and Sunday 11:30 pm‑7:30 am.

The salary range for this position starts at $20.00 per hour.

The Respite Recovery Specialist develops and monitors treatment plans with a caseload of adult residential clients toward the goal of eventual independent living. Coordinates care with the client throughout the CMHA system of services. Supervises client activity and participation in the residential program while ensuring client safety, comfort and satisfaction.

• Provides direct care to clients by conducting individualized and group education, skill building, recreation and household maintenance activities and/or monitoring environment with clients for cleanliness, safety and repairs.
• Develops and reviews individualized treatment plans with clients to identify goals and progress throughout the client’s stay by meeting with each client on the caseload at least once each week.
• Maintains client medical records by documenting all client activity in the form of Progress Notes and Treatment Plans in accordance with agency Policy and Procedure. Completes all additional program required documentation, including change of shift report in compliance with CMHA Policies and Procedures.
• Supervises and documents the self‑administration of medication to program clients as scheduled in an accurate, professional way by adhering to program policy and procedure and training.
• Communicates and/or advocates with other internal and external providers to ensure consistency of and accessibility to requested/needed services. May provide transportation as needed.
• Answers crisis hotline calls and conduct thorough assessments to determine the urgency and severity of the situation.
• Provides immediate emotional support and intervention, offering coping strategies and de‑escalation techniques as needed.
• Uses crisis intervention protocols to prioritize and triage cases based on risk levels (e.g., suicide, substance abuse, violence, etc.).
• Responds to requests for in‑person assessments in community settings such as homes, shelters, or healthcare facilities.
• Conducts face‑to‑face evaluations of individuals in crisis, including mental health assessments, risk evaluations, and safety planning.
• Identifies immediate needs, including medical care, mental health services, and emergency shelter, and assists clients in accessing those services.
• Performs other related duties as assigned.

• Bachelor’s degree in a mental health related field preferred or equivalent experience.
• Must have valid driver’s license.
• Will become certified in MANDT, First Aid, and CPR.
• Participate in training courses on an annual basis, as assigned.

• Beginner to intermediate experience with Microsoft Office products including Word and Outlook.
• Experience in or willingness to learn how to use an Electronic Medical Record (EMR) system.
• Previous experience in crisis intervention, mental health, or emergency response services preferred.

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching after 1 year of service.
• 11 observed holidays.
• 3 wellbeing days off on a Friday…