Associate Director of Admissions

Associate Director of Admissions Details

Posted: 03/09/26

Level: Associate Director

Department:
Admissions

Closing Date: 03/30/26 at 4:00pm ET

Charter Oak State College

185 Main Street New Britain, CT 06051

* This is an on‑campus position; there will be some telework flexibility. The incumbent may travel to public sites to make presentations as well as travel to national or regional meetings and conferences.

As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state's only public, online, degree‑granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non‑traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self‑enrichment potential of non‑traditional higher education.

Charter Oak State College: A dynamic community of online learners advancing the nation's workforce one graduate at a time.

Spring 2026

The Associate Director of Admissions coordinates the strategic recruitment plan. This position supervises Admissions Counselors; coordinates cross‑departmental initiatives to improve student onboarding; serves as the College liaison for military and veteran services; oversees the admissions and matriculation processes for military/veteran applicants; and strengthens transfer pathways by serving as the College's Transfer Coordinator. The Associate Director also develops reports aligned with strategic priorities, supports technological improvements to optimize admissions operations, and leads strategic communications efforts related to recruitment and enrollment.

• Coordinates and executes the Enrollment Services strategic recruitment plan to ensure alignment with institutional priorities and efficient use of resources.
• Develops, analyzes, and reports on metrics related to recruitment, admissions, and strategic enrollment priorities to support data‑informed decision making.
• Promotes operational efficiencies by identifying, implementing, and optimizing technological solutions, workflows, and systems that support recruitment and admissions processes.

• Supervises Admissions Counselors; establishes annual performance goals aligned with departmental and College strategic plans.
• Assigns, monitors, and evaluates workload to ensure performance benchmarks and service standards are consistently met.
• Provides coaching, professional development, and support to staff to promote a high‑performing, student‑centered team.

• Coordinates and leads cross‑departmental meetings focused on strengthening recruitment, admissions, and onboarding processes.
• Serves as liaison to System Office committees, statewide groups, and external partners on matters related to admissions, transfer policy, technology initiatives, and shared system processes.
• Represents the Director of Admissions and Admissions on committees and working groups as assigned.

• Serves as the College's primary liaison for military and veteran admissions.
• Initiates, maintains, and ensures compliance of Memoranda of Understanding (MOUs) with military partners.
• Assists with development of military‑friendly practices, policies, fees, and services following national best‑practice standards.
• Develops and implements comprehensive recruitment, outreach, and relationship‑building plans for military and veteran populations.

• Serves as the College's Transfer Coordinator, ensuring accurate guidance on transfer pathways, articulation agreements, credit evaluation, academic policies, and degree requirements.
• Cultivates and maintains partnerships with two‑year institutions and educational organizations to strengthen transfer pipelines.
• Ensures transfer‑related communication materials, processes, and student…