Admissions Counselor

Admissions Counselor

Details: Posted: 03/09/26 | Level: Senior Associate | Department:
Admissions | Closing Date: 03/30/26 at 4:00pm ET

Charter Oak State College
185 Main Street New Britain, CT 06051

* This is an on-campus position; there will be some telework flexibility. The incumbent may travel to public sites to make presentations as well as travel to national or regional meetings and conferences.

Please take a look at our website to find out more about our college. Charter Oak State College

As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state's only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non-traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self-enrichment potential of non-traditional higher education.

Charter Oak State College: A dynamic community of online learners advancing the nation's workforce one graduate at a time.

Spring 2026

The Admissions Counselor provides academic and educational counseling to prospective students; develops and executes targeted recruitment activities, cultivates and nourishes relationships with business, military and educational partners; assists in the development of documents, policies and systems congruent with the College's strategic enrollment management plan.

This position reports to the Associate Director of Admissions and has no direct reports.

• Recruits and advises prospective students in person and virtually ensuring responsive and professional support for potential students and external partners at every stage of the admissions process.
• Uses a CRM and other technological resources to track applicant progress, report on recruitment outcomes, and analyze data to enhance customer service.
• Provides preliminary academic advising.
• Works as part of the Enrollment Services team to achieve enrollment goals in accordance with departmental and college strategic plans.
• Collaborates with other college departments including Student Financial Aid and the Bursar's Office to ensure prospective students understand and can access financial resources.
• Cultivates and nurtures relationships with college partners including community college staff and faculty, military officers and educational counselors and human resources and staff development officers.
• Assist with the development and execution of MOUs, transfer and articulation agreements and CCAP agreements.
• Assists with the construction and realization of targeted marketing plans.
• Assists in the planning and implementation of departmental events.
• Presents workshops and attends college/career fairs in corporate, community and educational settings.
• Represents the Enrollment Services Department at Faculty Committee meetings.
• Serves on College-wide committees as needed.
• Maintains current knowledge of professional issues.

• Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student population.
• Excellent oral and written communication skills along with strong information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).
• Bachelor's degree from an accredited institution and a minimum of four (4) years of relevant experience OR Master's Degree from an accredited institution and two (2) years relevant experience.
• Strong oral and written communication skills.
• Ability to work independently.
• Experience working in a CRM system, such as Target X, as well as student information systems.
• Some travel and evening hours are required, including a regularly scheduled weekly evening shift.
• Onsite presence is essential to this role.

• Experience working with online learners.

The incumbent typically performs…