Library & Information Technology Assistant

Overview

Library & Information Technology Assistant position at CT State Community College. The college is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions (up to 17 hours per week). This is continuous recruitment and filled on an as-needed basis depending on department needs. Applications stay active for 1 year.

Multiple Campuses. This position is not remote. Campuses include:

• Asnuntuck
• Capital
• Gateway
• Housatonic
• Manchester
• Middlesex
• Naugatuck Valley
• Northwestern
• Norwalk
• Quinebaug Valley
• Three Rivers
• Tunxis

Anticipated

Start Date:

Continuous open recruitment. Final date to receive applications:
Filled on an as-needed basis. Applications stay active for 1 year.

The Library & Information Technology Education Assistant provides first-level technical support and supervises students  use of computer equipment and study spaces in open labs, classrooms, and the library. It is a student-facing role requiring courtesy, cooperation, and a genuine interest in assisting others.

• Opening and closing the computer lab or library.
• Cleaning and replenishing printing supplies.
• Answering the phone and virtual chat services; provide support and refer calls needing higher expertise.
• Troubleshooting basic printer problems and following machine prompts to clear jams.
• Transporting laptop carts and technology equipment.
• Circulating library materials.
• Basic level tech support and support for students utilizing library resources.

Associate s degree in an appropriately related field or a combination of education, training and experience which would lead to the competencies required for successful performance of the position s essential duties.

Successful Candidate must have or possess:

• Experience troubleshooting basic level tech questions from students, faculty, and staff
• Experience troubleshooting printer problems and following machine prompts to clear paper jams
• Experience with library search tools

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

• Two (2) years of related experience.
• Direct-service experience in a library setting.

34.06 hourly.

To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications and links to other sources to view resumes are not acceptable. Due to large volume of applications, we are unable to field phone/email inquiries or confirm receipt of completed applications.

An automated email will confirm submission. For more information or  the CT State Community College jobs site.

All employment, if offered, is contingent upon proof of citizenship or employability under IRCA and the successful passing of a background check, including verification with current and previous employers. CSCU is committed to a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability, prior criminal record, race, religious creed, sex, sexual orientation, veteran status, or other protected class in employment, programs, and activities, unless otherwise required by law.

For information regarding nondiscrimination, disability, and Title IX policies/procedures, contact:
John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051,  or johnpaul.chaissoncardenas.

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.