Administrative Associate III - Palliative Care Wolfson

Administrative Associate III – Palliative Care Wolfson

Location: 100 Grand Street, New Britain, CT 10126

About the role: This position supports the Medical Director and the Palliative Care Department staff in a variety of administrative functions. The Administrative Associate III ensures departmental records, communications, and quality improvement data are managed accurately and efficiently within the acute‑care teaching hospital environment.

• Competitive hourly rates
• Tuition reimbursement after 6 months of employment (up to 40%) with Quinnipiac University for the employee and dependents
• Generous paid time off
• Medical, dental and vision plans
• 401(k) with company match
• Opportunities for advancement

• Provide administrative support to the medical director and department staff.
• Manage departmental activity database and patient records.
• Handle bereavement program correspondence and activity records.
• Coordinate office phone activity and messages.
• Schedule and coordinate multiple meetings; prepare minutes and maintain meeting records.
• Facilitate community education programs and activities.
• Maintain family satisfaction survey results and data entry for departmental quality improvement activities.

• Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint, Access); accurate data entry.
• Positive interpersonal skills with diverse patients and families experiencing difficult situations.
• Professional demeanor when interacting with the public and other professionals.
• Open approach to work, willingness to ask questions, and seek creative solutions to improve departmental function.
• Critical thinking skills and self‑motivation; proactive when guidance or support is needed.

• 2‑ or 4‑year degree preferred; high school diploma or GED acceptable with a minimum of three years of prior administrative assistant experience.

Mid‑Senior level

Full‑time

Administrative, Hospitals and Health Care