Union Parts Counter

Summary

We're looking to add a Parts Counter Representative to our Parts Department.

Previous experience at Dealership Parts Counter is required!

Up to $70,000 annually; dependent upon job performance and experience

• Medical, Dental & Vision Insurance
• Full Time, Union Position
• 401K Plan
• Paid time off and vacation
• Growth opportunities
  
  Paid Training
• Employee vehicle purchase plans
• Health and wellness
• Discounts on products and services

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

• High School Diploma or equivalent
• Prior auto parts sales experience preferred
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same fantastic service and value that our community has come to expect from our dealership through the years.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug‑free work environment. Applicants must be willing to submit to a pre‑employment background check and drug test.