Pizza Team Member

Overview

The entry-level Pizza Team Member plays a crucial role in delivering outstanding customer service and maintaining efficient restaurant operations. This position offers a valuable opportunity to build foundational skills in hospitality, problem solving, and quality assurance within a fast-paced team environment, contributing to the overall success of the restaurant.

• Provide outstanding customer service to our guest with Texas Hospitality by addressing their needs and inquiries
• Answer incoming phone calls promptly and professionally
• Prepare and assemble pizzas, salads, and desserts according to Mattenga’s recipes
• Maintain cleanliness and sanitation of work areas and equipment to ensure a safe environment
• Assist team members with daily operational tasks to support efficient restaurant functioning
• Identify and resolve customer concerns or issues with a focus on satisfaction
• Follow safety protocols and quality standards consistently in all tasks

• Must have reliable transportation to and from work
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• To serve alcohol, you need to be at least 18
• Ability to receive constructive feedback, criticism, direction, redirection, training or coaching well
• Knowledge in counting money
• Knowledge in reading recipes and use measuring cups/spoons
• Strong problem-solving skills and attention to detail
• Ability to work in a fast-paced environment
• Basic understanding of food safety and sanitation practices
• Ability and willingness to wash dishes, empty trash cans, sweep, mop, clean equipment, serve customers, wipe tables, deep cleans, clean restrooms, prep, open/closing duties

• Previous experience in food service or hospitality is a plus
• Knowledge of restaurant operations and food preparation
• Ability to work flexible hours including evenings, weekends and holidays
• Team-oriented mindset with a positive attitude

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