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Retail Team Leader

Job in New Berlin, Waukesha County, Wisconsin, 53151, USA
Listing for: Burghardt Sporting Goods
Full Time, Part Time position
Listed on 2026-01-19
Job specializations:
  • Retail
    Customer Service Rep, Retail & Store Manager, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Retail Team Leader - Full-Time

THIS IS A NIGHTS AND WEEKEND POSITION:

  • Week shifts would be 1:00-9:00pm.
  • Saturday Shifts would be 11:00-7:00pm.
  • Sunday Shifts would be 10:00-6:00pm.
Job Responsibilities include, but are not limited to:
  • Give all customers the highest level of customer service.
  • Greet each customer as they are encountered, ensuring that all of their needs and wants are met.
  • Work in rotating zone coverage with other staff members.
  • Process customer sales transactions and returns in accordance with established company procedures.
  • Promote company programs and marketing within the store.
  • Maintain an in-depth understanding of what products we currently offer as well as suggest items based on customer feedback.
  • Ability to work with management to price, stock, and transfer retail items.
  • Help in our Hit Trax performance center.
  • Maintains merchandise presentation standards and signage throughout the store and works with management as directed.
  • Open and close the store and lead the part-time staff.
  • Work with store managers on daily projects and tasks.
  • Lead part-time staff when managers aren’t on site.
Requirements:
  • Minimum high school diploma, GED, or equivalent education.
  • 1-5 years of retail experience.
  • Ability to work nights and weekends.
  • Ability to adapt and work in a fast-paced exciting environment.
  • Strong customer service and leadership skills.
  • Previous experience in a leadership position is preferred.
  • Proficiency in Microsoft Word, Excel, and other computer programs.
  • Great written and verbal communication skills.
  • Excellent organizational, problem-solving, and time-management skills.
Qualifications:
  • 1-5 years of retail sales, cashier, or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull, and lift up to 35lbs.
  • Ability to work 4+ hours at a time while standing or walking.
  • Ability to perform repetitive motions for short periods of time.
Benefits:
  • Paid Time Off.
  • Health with HRA, H.S.A, Dental, and Vision.
  • Long-Term Disability.
  • Employee Assistance Program.
  • Life/AD&D.
  • 401(k).
  • Employee Discount.
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