Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently.
- Understand and operate the Point of Sale (POS) system, handling various tenders and offers according to company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Follow food safety regulations and safety procedures, reporting unsafe conditions.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment, assisting customers with questions about products.
- Comply with all laws, regulations, and company guidelines.
- Work well in high-paced, stressful environments and manage conflicts cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we are committed to diversity, innovation, and creating a positive experience for our customers and team members. We value caring, purpose-driven individuals eager to grow and succeed.
BenefitsOur comprehensive benefits include healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industries:
Retail
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