Loan Administrator

Business Services Loan Administrator

This position reports to the Manager, Business Loan Closing Administration. The role assists the Business Services Department through the administration of business loan closings, performing a variety of functions related to ordering and reviewing due diligence documentation, loan closing documents, and managing the closings for business loans. It involves regular contact with existing members, prospective members, and other professional providers used by the Business Services Department.

• High school diploma or equivalent and a minimum of five years of experience in the preparation and/or review of legal or financial documentation. Combination of education and experience will also be considered.
• Experience or the ability to gain proficiency in all programs and systems used for this job, including Microsoft Office products and systems related to documentation preparation or review or for documentation exception tracking.
• Excellent verbal and written communication skills, problem‑solving skills, organizational skills, and the ability to work independently as a valuable team member in a dynamic environment.
• Demonstrated knowledge of the structure and requirements of all types of loan processing, real estate, and business documentation experience preferred.
• Proven ability to organize work, balance multiple priorities, manage a variety of projects in a fast‑paced, flexible work environment with strong attention to detail and within defined deadlines.
• Demonstrated ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
• Must possess strong interpersonal skills, a positive attitude, and a desire to help people.
• Must have a thorough understanding of company policies and procedures as they relate to this position and understand and comply with all job‑related state and federal laws and regulations.

• Facilitates the loan closing process by serving as liaison between lenders, external legal counsel, title companies, and internal credit and loan processing departments.
• Manages loan closing pipeline and communicates timelines with internal loan processing department, lenders, title companies, and attorneys throughout the loan process.
• Requests appropriate supporting documents including organizational documents, title work, flood searches, collateral insurance, loan payoffs, and various due diligence items to verify compliance with loan approval and bank closing procedures. Reviews as needed and requests and updates or corrections warranted. Orders payoffs of liens to be satisfied with new funding.
• Confirms that title, vehicle, and UCC searches were properly executed and to ensure that our collateral position meets standards, obtaining updates/corrections as needed.
• Prepares necessary checklists for ordering loan closing document package, sending to processor along with all supporting documents and due diligence.
• Reviews credit approval presentation and completed loan closing package to ensure accuracy and compliance, and adherence, to the loan approval guidelines.
• Attends in‑house closings, as needed, to provide additional support to the lender/member and notary services. Reviews all documents immediately after closing to ensure proper signatures were obtained and all required documents were completed in an accurate manner.
• Sends fully executed loan package to processing staff for booking, filing of liens, payment to vendors and other steps required to complete the loan file.
• Provides backup support to processing staff as required.
• Performs other duties as assigned.

• Associate

• Full‑time

• Administrative
• Industries:
  Financial Services and Banking