Healthcare Customer Service

About the Role

Our Enteral Department is seeking a temporary Intake Specialist to support a high volume of incoming orders and ensure timely, accurate processing during a period of increased demand. This role is critical in maintaining smooth department operations and delivering exceptional service to our patients who rely on enteral supplies.

Monday–Friday, 8:30 AM–5:00 PM (flexibility available on start/end times)

• Communicate with patients to confirm their enteral supply needs
• Answer inbound calls and provide responsive, patient‑centered support
• Place outbound calls to coordinate and process supply reorders
• Assist with order intake, documentation, and workflow management to ensure timely processing
• Maintain accurate records, follow established procedures, and support compliance and quality standards

• Strong verbal communication and customer service skills
• Ability to handle high call volumes with accuracy and professionalism
• Reliability, organization, and comfort working in a fast‑paced environment

• Supportive, collaborative team environment
• Opportunity to gain experience in a specialized healthcare department
• Stable full‑time schedule with slight flexibility

This is a Contract position based out of New Berlin, WI.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Final date to receive applications:
Mar 19, 2026.