Billing Specialist

Role, Function & Organization

The Billing Specialist is responsible for managing the accurate and timely processing of customer invoices, payments, and account reconciliations. This role monitors outstanding receivables, follows up on overdue accounts, and ensures compliance with accounting policies and internal controls. The specialist also supports process improvements, maintains proper documentation, and provides assistance to colleagues to ensure efficient and effective receivables management.

At PPC Partners we believe in the Power to Serve along with the Pursuit of Excellence. As such the following values guide our behaviors: A Servant’s Heart – Focus on the Needs of Others, Wisdom – Insightful, Integrity – Honesty and Trustworthy, Courage – Decisive and Confident in Others, Humility – Modest and Respectful, Passion – Unfailing Dedication

• Accurately enter customer invoices in the accounting system on a regular basis
• Monitor outstanding receivables and follow up on overdue accounts to ensure timely payment collection
• Establish payment arrangements and ensure adherence to the agreement

• Ensure adherence to accounts receivable policies, procedures, and internal controls to maintain accuracy and compliance
• Support the development and evaluation of accounts receivable processes to improve efficiency and effectiveness
• Maintain proper documentation and records

• Order and maintain office supplies as needed
• Provide support to colleagues and perform additional duties as requested or required

• Pre-plan and identify the methods to eliminate hazards daily by work task.
• Execute skill in observing habits and hazards of others and bringing it to their attention.
• Uphold safety as the most important goal of our company. Support goal of achieving zero accidents.
• Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed
• Obtain safety training as expected by all company personnel.

• High School Diploma (or equivalent) required
• Bachelor’s degree or associate Degree in a relevant field preferred
• 2+ years of experience in Billing in a construction industry preferred
• 2+ years of experience in customer service preferred
• Knowledge of lien laws, retainage rules, and construction billing methods preferred

• Positive safety attitude and personal integrity – both are non-negotiable
• Proficiency with Microsoft Office Suite (including Excel, Word, Outlook, and Teams)
• Strong communication skills, both verbal and written
• Must be willing to initiate and build strong relationships with customers and project team members
• Ability and creativity to reason and think logically in problem solving
• Goal oriented with a commitment to get results