Training Coordinator

Overview

Duties and Responsibilities:

Training Program Development & Coordination.

• Develop and manage the annual training calendar, including new hire orientation, mandatory trainings, and ongoing professional development.
• Coordinate logistics for in-person and virtual trainings (scheduling, communication, materials, registration, room setup).
• Maintain structured onboarding training pathways for clinical, administrative, and support staff.
• Assist in creating and updating curricula, presentations, and training materials based on adult learning principles.
• Track staff training completion in the Learning Management System (LMS) and maintain accurate, auditable records.
• Ensure compliance with state licensing requirements, Medicaid rules, accreditation standards (DPH, DMH, Joint Commission), and internal policies.
• Prepare training reports for leadership, auditors, and regulatory bodies as needed.

• Work with program leaders to assess training needs and identify competency gaps.
• Coordinate with internal subject-matter experts and external trainers to deliver relevant, evidence-based content.
• Communicate training requirements, reminders, and updates to staff and supervisors.

• Facilitate or co-facilitate trainings such as orientation, crisis prevention, documentation standards, and other organizational modules.
• Support the integration of trauma-informed, culturally responsive, and recovery-oriented care principles into all training initiatives.

• Collect and analyze training evaluations to assess effectiveness.
• Recommend improvements to training processes, formats, and materials.
• Stay current with trends and best practices in behavioral health education and workforce development.

• Required:
  
  Bachelor?s degree in Behavioral Health, Education, Social Services, Human Resources, or related field (or equivalent combination of experience and education).
• Experience coordinating training, onboarding, or workforce development programs.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, virtual training tools (e.g., Zoom,
  Teams
  ), and Databases/LMS platforms.
• Preferred:
  Experience working in a behavioral health or social services setting.
• Familiarity with trauma-informed care, HIPAA, and evidence-based practices.
• Experience delivering trainings or facilitating groups.
• Knowledge of accreditation standards (CARF, Joint Commission).

• Project management
• Adult learning principles
• Cultural competence and DEI awareness
• Data tracking and reporting
• Customer service and collaboration
• Problem solving and flexibility