Quality Assurance Supervisor

Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world’s most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we’ve been in business for over 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work.

The Position

We are seeking a Quality Assurance Supervisor leads quality staff in the daily quality operations of the facility. You will develop and maintain standards, database information, reporting and verification, defect identification, defect trending, and leads efforts to identify root cause and corrective actions for internal quality escapes. You will also ensure the successful execution of directing resources to significantly improve product quality, departmental performance, and reducing costs.

You will assist the Quality Assurance Manager in the daily operations of the Quality Assurance Department which includes leading the inspectors, technicians, and leads who perform the inspections of incoming materials, product in-processing and finished goods. You will also assist in communicating effectively with the business partners of the organization to continue to build positive relationships.

NOTE: This is a first shift role, but all three shifts report to this position. You will be expected to occasionally work these off shifts to accurately assess the capabilities of the team that reports to them and provide support when needed.

We are located at 8860 Smith's Mill Rd, Ste 100,
New Albany, OH 43054.This is an onsite position.

• Supervise designated members of the Quality inspection staff in accordance to the responsibilities listed below.
• Ensure the compliance of Alene produced product to customer specification.
• Perform and oversee in-process and finished goods inspection and maintain the quality level of the inspections.
• Provide guidance on quality assurance processes and specifications to all departments as required.
• Actively participate in data collection and trend reporting.
• Ensure compliance with Alene workmanship, housekeeping and safety policies and procedures.
• Lead and participate in lean and 5S initiatives.
• Participate in the review of Quality department procedures to ensure their accuracy.
• Perform other tasks and duties as assigned by the Quality Assurance Manager.
• Monitor the collection of samples and BMEs and ensure their timely shipment to the designated recipients.
• Monitor and control quality holds. Actively report the finished goods hold status at daily production meetings.
• Back up for Quality Manager.
• Actively participate in the planning and execution of internal audits.
• Perform basic statistical analysis and be able to interpret and communicate results.
• Attend daily production meetings, MAP reviews, QFD and other meetings as required to ensure proper input and given by the Quality department and track record assigned action.
• Lead and/or participate in CAPA activities and formal responses as required.

• Associate’s Degree
• 5+ years of related experience
• Minimum 1 year of supervisory experience

• Computer proficiency in spreadsheet and word processing software in a Windows environment.
• Strong basic skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as rate, ratio, proportions, percentages, area, circumference, and volume. Ability to interpret graphs and charts. Be able to perform basic Statistical analysis, interpret, communicate and teach.
• Strong written and verbal communication skills.
• Excellent team building and communications skills
• Ability to work accurately, with interruptions, to meet deadlines.
• Knowledgeable in statistical process control.
• Knowledgeable in the concepts of LEAN Manufacturing and 5S
• Excellent problem solving skills.
• Ability to do analysis, draw conclusions, makes recommendations.
• Previous process industries experience a plus such as food or…