QA​/QC Specialist -Data Center

New Albany - Ohio - United States of America

A Quality Assurance (QA) Specialist is a detail‑oriented professional who ensures products, services, and processes meet quality standards and regulations through inspections, audits, and issue management. They investigate complaints, evaluate materials, and conduct visual checks to maintain quality. The role also drives continuous improvement through training, managing the QMS, and reporting, while providing customer‑focused service. A bachelor’s degree, five years of experience, and certifications are typically required, along with strong analytical, communication, problem‑solving, and leadership skills.

• Inspect all procedures, specifications, methods, and results of production and installation.
• Review all projects/task records for accuracy and completeness before sending to customer.
• Ensure that the latest revision of Corporate Quality procedures and client installation standards are always being used.
• Investigate client quality complaints.
• Evaluate new materials prior to field installation.
• Conduct internal audits to verify compliance with regulations and standards.
• Provide a customer‑focused service that is responsive, flexible and cost effective.
• Participate in driving the demand planning process and ensure effective scheduling.
• Provide timely and relevant reports and analysis of key trends for managers as required.
• Apply best practice.
• Comply with all relevant company safety rules, procedures and guidelines.
• Comply with the company policies and client needs.
• Deliver quality training experience to employees.
• Provide daily/weekly updates to On‑site Management team regarding all QA/QC issues.
• Maintain issues submitted in the QMS.
• Track updates and closeout information for all open issues.
• Conduct visual inspections throughout each space.
• Save and upload completed visual inspection checklists into a QMS repository.

• A bachelor’s degree in business administration, process management, or operations.
• Five years’ experience in process optimization, operations, or business management.
• Professional certification such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
• Knowledge of quality assurance terminology, methods, and tools.
• A sharp eye for identifying weak points in processes and organizational structures.
• A strategic and analytical mindset.
• Excellent communication and presentation skills.
• Thorough understanding of the latest process enhancement strategies.
• Dynamic thinking and problem‑solving abilities.
• Leadership and mentoring skills.
• Confidence in leading organizational change.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on shared values—respect, integrity, service and excellence—and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE is committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Relocation assistance and sign‑on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.

CBRE/Direct Line carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the QA/QC Specialist – Data Center position is $75,000 annually ($36.06 per hour) and the maximum salary is $85,000 annually ($40.87 per hour). The compensation offered will depend on the candidate’s skills,…