Datacenter Technician

The Data Center Technician III is responsible for installing hardware into racks, asset tagging and scanning, cabling, data center maintenance, and documenting processes and server installations.

• Works on assignments requiring considerable judgment and initiative
• Makes recommendations for solutions
• Works within established guidelines and takes ownership of results
• May act as a mentor to less experienced team members
• Install, move, and decommission data center hardware, including cabinets, shelves, power strips, rails, servers, storage devices, and fiber/copper cabling
• Perform cable management and ensure proper routing per standards
• Confirm, label, and document devices, racks, and cabling
• Work within a standard ticketing system, providing clear and timely communication
• Follow Standard Operating Procedures (SOPs), program policies, safety policies, and security policies
• Work under the direction of site operations leadership
• Perform additional duties as required (this list is not exhaustive)

• High school diploma or GED with 5–8 years of relevant experience, or an equivalent combination of education and experience
• Ability to work effectively with senior internal and external stakeholders
• Demonstrates strong judgment in selecting methods and techniques to resolve issues
• Excellent verbal and written communication skills in English
• Ability to respond to on-call requests within one (1) hour when scheduled
• Proven experience with structured cabling systems (power, copper, fiber) following ticket requirements and SOPs
• Experience working with CAT5e and CAT6 copper cabling, as well as single-mode and multi-mode fiber
• Strong troubleshooting and problem-solving skills
• Ability to adapt to changing priorities and environments
• Strong organizational skills
• Working knowledge of computer hardware and networking components
• Familiarity with copper and fiber testing tools
• Understanding of data center best practices (e.g., fault tolerance, cable routing, power calculations)
• Knowledge of data center electrical, HVAC, bandwidth infrastructures, and fiber/copper topologies
• Ability to operate material‑handling equipment such as server lifts, pallet jacks, and forklifts (where certified)
• Ability to learn new software and systems
• Must have reliable transportation to work locations

• Industry certifications related to data center technologies
• Hands‑on experience with electrical, HVAC, and data center infrastructure
• Working knowledge of networking components and infrastructures, including Wi‑Fi

• Physically assist with moving and racking equipment
• Ability to safely lift and move a minimum of 50 pounds
• Ability to sit or stand for extended periods
• Ability to move throughout a data center or office environment
• Ability to use a computer and communicate effectively
• Some roles may require repetitive motions involving wrists, hands, or fingers

A comprehensive benefits package may include:

• Medical, dental, and vision coverage
• Flexible spending accounts and commuter benefits (location‑specific)
• Continuing education and professional development resources
• Wellness programs and employee assistance services
• Retirement savings plan
• Life and disability insurance options
• Tuition reimbursement (eligibility and caps apply)
• Paid time off and paid holidays
• Statutory leaves and benefits as required by law