Deployment Support Technician III, Global Server Operations

Deployment Support Technician III, Global Server Operations

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This role is not eligible for U.S. immigration sponsorship.

By applying to this position you will have an opportunity to share your preferred working location from the following:
New Albany, OH;
Austell, GA;
Council Bluffs, IA;
Clarksville, TNalles, OR;
Sterling, VA;
Las Vegas, NV;
Lenoir, NC;
Moncks Corner, SC 29461;
Pryor Creek, OK 74361;
Reno, NV;
Bridgeport, AL.

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50lb of equipment and exert physically over extended periods.
• Must have the ability to work non-standard hours, including weekends, night shifts, holidays and shift‑based schedules.
• Ability to travel up to 70% of the time as needed.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in maintenance and monitoring of server systems.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role.
• Experience working within a data center or network operation center environment.
• Experience with Linux operating systems.
• Experience in project management and leadership, and collaborating and partnering with teams.

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (servers and components) and server software (Google's Linux cluster). You'll also configure complex components such as networks, routers, hubs, bridges, switches and protocols. You'll participate or lead small project teams on larger installations and develop project contingency plans.

A typical day involves manual movement and installation of racks, and while it can be physically demanding, you are excited to work with cutting‑edge infrastructure.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting‑edge AI models, delivering unparalleled computing power to global services, and providing essential platforms for developers. From software to hardware our teams are shaping the future of world‑leading hyperscale computing, with key teams working on TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and more.

The US base salary range for this full‑time position is $87,000-$125,000 plus bonus, equity and benefits.

• Deploy and operate new data center infrastructure across teams; repair, fix and perform preventative maintenance on equipment, servers and machines.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, applying resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non‑standard data security issues in accordance with Google security standards.
• Disassemble specific equipment that has reached its end‑of‑life via part replacement or maintenance, within one or more teams.

Google is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Not Applicable

Full-time

Information Technology and Engineering

Information Services and Technology, Information and Internet